A step-by-step guide for landlords to ensure a smooth move-in process
Handing over the keys to a new tenant isn’t just a symbolic moment — it’s a critical checkpoint that can shape the entire rental experience. A well-prepared handover not only reduces disputes but also reflects your professionalism as a landlord or property operator.
Whether you're managing a single unit or multiple co-living spaces, here's the ultimate pre-handover checklist to ensure your property is tenant-ready, clean, compliant, and welcoming.
🧹 1. Deep Clean the Unit
Why it matters: First impressions last. A clean unit sets the tone for tenant satisfaction and future care.
Checklist:
- Floors vacuumed and mopped
- Bathrooms scrubbed and sanitized
- Kitchen appliances (hob, hood, oven, fridge) cleaned
- Wardrobes and drawers emptied and wiped
- Windows and air-conditioners dusted
Pro tip: Hire a professional cleaning service for turnover cleans — and keep receipts for records.
🔧 2. Check for Repairs and Safety Hazards
Fix small issues before they become tenant complaints.
Checklist:
- All lights and switches functional
- Water pressure and heater working
- No leaks under sinks or aircon drip
- Windows, doors, and locks operate smoothly
- Smoke detectors and circuit breakers tested
- Furniture and appliances in working condition
Safety note: Ensure gas connections (if applicable) are certified and secure.
🔑 3. Prepare Keys and Access Cards
Nothing is more frustrating than missing keys during handover.
Checklist:
- Main door keys (and backup copy if agreed)
- Gate/side door keys (if any)
- Mailbox key
- Condo access cards or fobs
- Parking access devices (if included in lease)
Document: Create a signed key handover form to confirm what was given.
📝4. Review the Inventory List
Create a detailed inventory list of everything included in the unit — especially for furnished properties.
Include:
- Furniture (e.g., bed, sofa, dining set)
- Appliances (e.g., washing machine, microwave, fridge)
- Fixtures (e.g., curtains, light fittings, water heaters)
- Décor or accessories (e.g., artwork, rugs)
Add photo documentation to avoid future disputes over damage or missing items.
🧾 5. Provide Manuals and Service Records
Tenants appreciate transparency and helpful resources.
Checklist:
- Appliance user manuals (printed or PDF)
- Aircon servicing records
- Warranty info (if appliances are new)
- Emergency contact list (landlord, agent, building management)
- House rules or condo bylaws (e.g., no smoking, no noise after 10 PM)
💡 6. Transfer Utilities or Clarify Billing
Utility setup clarity = fewer headaches later.
Options:
- Tenants set up their own accounts (SP Group, internet providers, etc.)
- OR you keep the account and bill tenants monthly based on usage
Be sure to clarify:
- What is included in rent (Wi-Fi? gas?)
- Meter readings at handover (record them!)
- Who is responsible for aircon servicing and minor repairs
📸 7. Take Final Walkthrough Photos
Before the tenant moves in, do a photo or video walkthrough with a time stamp. This protects both parties.
Focus on:
- Flooring condition
- Walls (paint, holes, stains)
- Built-in furniture
- Windows and ceiling
- Bathroom and kitchen cleanliness
Store a copy safely in case of move-out disputes.
🤝 8. Conduct the Handover With the Tenant
Set a move-in appointment and walk the tenant through the property. Use this time to:
- Explain how appliances work
- Share emergency contacts or nearby amenities
- Answer questions about garbage disposal, deliveries, etc.
- Sign the handing over form and inventory list
This simple meeting builds trust and sets clear expectations from day one.
Final Thought: A Smooth Handover = Fewer Headaches Later
When you hand over a well-prepared, documented, and clean property, you're not just delivering a unit — you're offering a professional rental experience that encourages long-term tenancy and fewer complaints.
Need help marketing or managing your unit pre-handover?
🔑 List with www.CoHomes.sg and gain access to checklists, verified tenants, and smooth onboarding support.
#LandlordTips #RentalHandover #PropertyManagementSG #CoLivingSingapore #CoHomes
%E2%80%9D.jpg)