Before you even dial your landlord or property manager, get your detective hat on. Snap photos, record dates, and write down what’s wrong. Whether it’s a dripping tap or a broken window, having clear evidence means you can back up your claims. Think of it as creating your very own “evidence folder”—just without the shady detective vibe.
2. Know Your Lease and Your Rights
Singaporean tenancy agreements can be as detailed as your favorite laksa recipe. Review your lease to see what maintenance issues are covered. If the problem falls under the landlord’s responsibilities, you have every right to request a fix. Familiarize yourself with the Residential Tenancies Act so you can confidently remind your landlord, “Hey, it’s in the contract!”
3. Use Condo Management Apps If Available
Many modern condo buildings in Singapore have embraced the digital age with maintenance request apps—think of them as the “WhatsApp” of repairs. If your building offers an app (like SIMPLE App or similar), use it to log your request. This not only speeds up the process but also leaves you with a timestamped record of your request. No more “I sent you a message, but did you even see it?” moments!
4. Follow Up, But Don’t Turn Into a Nagging Nuisance
Once you’ve submitted your request, give it a little time—unless it’s a major emergency. If you haven’t heard back in a reasonable time (say, 48 hours for non-emergencies), a polite follow-up is in order. Keep your tone friendly and professional; remember, you’re more likely to get help if you’re not screaming, “Fix it NOW!”
5. Escalate If Necessary
If your initial request seems to vanish into thin air, don’t be afraid to escalate the issue. Talk to your landlord or the building’s property management team directly. Sometimes a gentle nudge—or a well-timed reminder—can work wonders. Just try to avoid channeling your inner angry tenant from a reality TV show.
In Conclusion…
Maintenance issues in your condo rental are inevitable, but handling them doesn’t have to be a stress-fest. With clear documentation, a good understanding of your lease, and the savvy use of digital tools, you can keep repairs under control and maintain your cool (and your cozy condo).
Need a hand navigating maintenance mishaps without losing your chill? Contact us at Contact Us—we’re here to help you fix things before they fix your mood!
Disclaimer: The information is provided for general information only. CoHomes Pte Ltd makes no representations or warranties in relation to the information, including but not limited to any representation or warranty as to the fitness for any particular purpose of the information to the fullest extent permitted by law. While every effort has been made to ensure that the information provided in this article is accurate, reliable, and complete as of the time of writing, the information provided in this article should not be relied upon to make any financial, investment, real estate or legal decisions. Additionally, the information should not substitute advice from a trained professional who can take into account your personal facts and circumstances, and we accept no liability if you use the information to form decisions.
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